QA leadership · Fintech · AI in testing

Quality is a business function. I lead it like one.

I am Victor Nwauwa, a quality assurance leader with 8+ years across fintech, social media, and telecoms. I build QA functions from the ground up, drive test automation and AI-assisted testing, and have led and mentored 20+ engineers, delivering quality on products used by millions. Based in Birmingham, working remotely.

Victor Nwauwa, QA Manager
Victor Nwauwa, QA Manager, Kora
8+
Years in quality
20+
QA engineers led & mentored
10+
Projects across industries
90%
Defect reduction, year one
About

I connect testing to business risk, regulatory exposure, and user trust, not just defect counts.

Over eight years I have built and led QA across fintech, social media, and telecoms, usually stepping in where no QA function existed. Across those roles I have cut defects by up to 90% and sustained 95% release pass rates.

How I workClose

My work spans manual, mobile, performance, and API testing through to automation, increasingly driven by AI-assisted workflows.

Beyond hands-on testing I set QA strategy, define release sign-off standards, and build quality culture that scales.

Experience

Eight years, three companies, one throughline: building quality that holds up when the stakes are real.

Turn the dial. Select a role to spin it up to the marker and roll out the story.

Leading a team of 10+ engineers across manual and automation testing, I own quality for every release the business ships. I brought in AI-assisted workflows and a modern test-management practice that raised team efficiency by 50%, while holding an average performance score of 90% across coverage, triage, and post-deployment resolution.
  • Grew the QA team to 10+ engineers, cross-functional across manual and automated testing
  • Drove adoption of BrowserStack Test Management, moving from spreadsheets to an AI-driven tool and improving efficiency by 50%
  • Led QA for major releases across Cards, Identity Verification, and Mobile Money
  • Introduced AI tooling (Claude Code, OpenAI Codex, ChatGPT, and Cursor) with clear human oversight
  • Sustained an average team performance score of 90% across coverage, triage, and defect resolution
CypressCypress CloudBrowserStack App LiveGitHub ActionsClaude CodeOpenAI CodexJira
See Kora case studies →
On a remote contract, I led QA across three product teams, Reddit Pro, Profiles, and the Posters Experience, for features used by millions on web, Android, and iOS. Disciplined triage and close work with automation engineers cut critical bugs by 95% before release and automated the bulk of the Reddit Pro suite.
  • Led QA across Reddit Pro, Profiles, and Posters Experience on web, Android, and iOS
  • Partnered with automation engineers to automate 90% of Reddit Pro features
  • Achieved a 95% reduction in critical bugs before release through disciplined triage
  • Reduced post-deployment bugs by up to 95% and resolution time by 50%
ZebrunnerZebrunner AIJiraWeb · Android · iOS
See Reddit case studies →
Promoted to lead a team of six, I built Kora's automation practice on Cypress, BrowserStack, and GitHub Actions. I steered QA for the Cards API launch on Checkout, hitting a 95% pass rate across four currencies, and drove testing for Virtual Bank Accounts and Identity Verification across three countries.
  • Led a team of six and built an automation sub-team on Cypress, BrowserStack, and GitHub Actions
  • Ensured the Cards API launch on Checkout with a 95% test pass rate across USD, GHS, NGN, and KES
  • Led QA for Virtual Bank Accounts and Identity Verification across Nigeria, South Africa, and Ghana
  • Reduced post-deployment bugs to under 10% for Cards
See Kora case studies →
I joined to build Kora's QA function from nothing, growing it from zero to four engineers in a single year. I standardised testing across Cards, Payouts, Settlements, and the merchant dashboard, and a JMeter load campaign on the Checkout API surfaced critical faults, lifting reliability by 30% and cutting defects by 90%.
  • Built the QA department from scratch, growing from zero to four engineers in one year
  • Embedded QA across Cards, Payouts, Virtual Bank Accounts, Settlements, and the merchant dashboard
  • Ran a JMeter load campaign on the Checkout API, increasing reliability by 30%
  • Achieved a 90% reduction in application defects
I led QA for national telecom identity systems, MTN SIM Registration and Glo Biosmart, across Android and web for millions of users. I built Selenium and Rest Assured automation, ran JMeter performance testing, and tightened the process to cut defects by 20% while lifting cross-functional productivity.
  • Led QA for MTN SIM Registration and Glo Biosmart across Android and web, serving millions
  • Built Selenium web automation and Rest Assured API suites
  • Ran JMeter performance testing, improving application performance by 15%
  • Streamlined the QA process, cutting defects by 20% and lifting productivity by 80%
SeleniumRest AssuredJMeterPostman
See Seamfix case studies →
Where my QA career began. I supported mobile and web testing for MTN SIM Registration and Glo Biosmart, sharpened the team's bug tracking in Jira to cut unresolved issues by 25%, and partnered with developers on test cases that made releases smoother.
  • Supported mobile and web testing for MTN SIM Registration and Glo Biosmart
  • Reduced unresolved issues by 25% through proactive bug tracking in Jira
  • Collaborated with developers on test cases, improving efficiency by 15%
Capabilities

What I bring to a quality function.

Testing & automation

  • Cypress, Selenium, Rest Assured
  • API testing with Postman
  • Functional, regression, exploratory
  • Load & performance testing (JMeter)
  • Web, Android, and iOS coverage
  • Web app development (side projects)

Tools & delivery

  • Cypress & Cypress Cloud
  • BrowserStack Test Management, Cloud & App Live
  • Zebrunner & Zebrunner AI
  • GitHub Actions CI/CD
  • Claude Code, OpenAI Codex, Cursor
  • Agile: Scrum & Kanban

Leadership & strategy

  • Building QA functions from zero
  • Team leadership & mentorship
  • QA strategy, OKRs, release sign-off
  • Stakeholder communication
  • AI test strategy & human oversight
  • Governance, grounded in an MBA
Selected work

Ten case studies across payments, social, and telecom.

The stakes, what I did, and what changed, grouped by company.

Speaking

I speak from a practitioner standpoint. Evidence before assertion, always.

See speaking topics & book me
Education

Where the business lens and the technical foundation come from.

Master of Business Administration

First Class · Distinction

Coventry University, United Kingdom

Why I lead QA as a business function, not just a technical one.

StrategyGovernanceLeadershipFinance
What it changedClose

The MBA grounded my leadership in strategy, governance, and financial decision-making, and gave me the language to tie testing outcomes to revenue, risk, and regulatory exposure.

BSc Computer Science

Second Class Upper

University of Port Harcourt, Nigeria

Why I can read the code and earn the trust of the engineers I lead.

AlgorithmsData StructuresSoftware EngineeringSystems Thinking
What it changedClose

Computer Science built the foundation I still rely on: algorithms, data structures, software engineering, and systems thinking. It is what lets me reason about how systems fail rather than only that they failed.

Reviews

What people say about working with me.

Recommendations from LinkedIn, written by engineers I have led, colleagues I have built alongside, and faculty I studied under.

  • Adelegan Oluwatobi Paul Senior QA Engineer

    I’ve had the pleasure of working with Victor in two different companies, and he is, without a doubt, one of the best QA engineers I’ve worked with. Currently, Victor is my QA lead, and he excels at balancing strong technical skills with exceptional leadership.

    Victor’s communication and listening abilities are top-notch. He takes the time to understand the team’s needs and challenges, always making sure that everyone is aligned and clear on priorities. His leadership style is a blend of empathy, strategic thinking, and results-driven action. He is highly skilled at streamlining QA processes, improving delivery efficiency, and driving continuous improvement across teams.

    One of the things I admire most about Victor is his ability to lead without micromanaging. He places a lot of trust in his team members, giving them the autonomy to perform their best work while being fully available for support when needed. This creates a positive, empowered environment where the team can thrive.

    Victor shows immense grit and determination to get things done, no matter the challenges. His focus on delivering high-quality results, combined with his ability to motivate and guide his team, makes him an invaluable asset. Whether it’s optimizing workflows or mentoring team members, he’s always looking for ways to improve both processes and outcomes.

    It’s rare to come across someone with such a perfect mix of technical expertise, leadership acumen, and a genuine commitment to team success. I’ve learned a lot from working with Victor, and I wholeheartedly recommend him to anyone seeking a talented and effective QA leader.

    LinkedIn
  • Irene Emeshili AI Quality Assurance Engineer

    He was an incredibly helpful, patient, and supportive manager who always had the best interests of the team at heart. He consistently encouraged us to do our best, recognized our contributions, and made sure the team received the credit and appreciation we deserved for a job well done.

    He also has a strong technical background and a deep understanding of QA and the technical aspects of the work. He made a conscious effort to stay up to date with industry knowledge and best practices, while encouraging the team to continuously learn and develop as well.

    I truly appreciated having him as a manager. His combination of technical expertise, leadership, patience, and genuine support made a positive impact on both me and the entire team. He would be a valuable asset to any organisation fortunate enough to have him.

    LinkedIn
  • Gbeke Oyemakinde Software Engineer, Korapay

    I had the opportunity to work under Victor as my team lead, and I’m genuinely grateful for the impact he had on my growth as a QA Engineer during my internship.

    Victor was always approachable and willing to help whenever I needed guidance. He gave me the space to learn and figure things out, but was always there to point me in the right direction when I got stuck. I also really appreciated how open he was with feedback and how much he cared about seeing me improve.

    Working with him has helped me grow not just in QA, but also in how I think about my work and approach challenges. He has been a great team lead and mentor, and I’m genuinely glad I got the chance to work with him.

    LinkedIn
  • Chibuzor Duru DevOps Engineer & AWS Cloud Architect

    I had the pleasure of working with Victor Nwauwa at Seamfix, and I can confidently say he is an outstanding Software Quality Assurance Automation Engineer. Victor’s attention to detail, deep understanding of automation frameworks, and commitment to delivering high-quality software make him a true asset to any team.

    Victor consistently demonstrated exceptional problem-solving skills, ensuring that every software release met the highest quality standards. His ability to design and implement robust automation test suites significantly improved efficiency and reduced manual testing efforts. Beyond his technical expertise, he is a great team player—always willing to share knowledge, collaborate, and support others.

    His proactive approach, analytical mindset, and passion for quality assurance make him a top-tier professional in the field. Any team would be lucky to have him!

    I highly recommend Victor for any opportunity in QA automation.

    LinkedIn
  • Hafizah Muhyideen Software Quality Assurance Engineer

    I had the pleasure of working with Victor at Kora, and I truly appreciated the opportunity to learn from his leadership. What stood out to me is his ability to provide clear direction while still giving the team the autonomy to take ownership of their work. He is very approachable, receptive to ideas, and always willing to offer guidance when needed.

    LinkedIn
  • Dr Olukemi Olaniran Strategy & Transformation Leader

    Victor is a pleasure to have on any forward-looking, achieving team. His approach to learning and his support for colleagues during his MBA at Coventry University and beyond are commendable.

    He consistently supports social events and community-building that enhance students’ experience, and he is a pillar of support for the MBA Team. Thank you for all you do and for your excellent delivery, from guest speaker sessions at lectures and the MBA conference to panel discussions, mentorship, and much more.

    LinkedIn
  • James Schwartz Lanham Assistant Professor (Marketing), Coventry University

    I worked with Victor Nwauwa in 2024 on the difficult Global Marketing module of his MBA course. He was most collaborative in the taught sessions and seminars. I know him to be an extremely intelligent young man, with an inquiring mind, a very warm person who cares very much about the quality of his work.

    Several pieces of coursework were involved on the module, one of which involved a highly complicated case study as part of a team, with a ‘live client’ (a Nigerian Fashion Designer). Victor excelled at that and was a great Team Player, achieving an excellent result. Like that, he demonstrated leadership qualities and a capability (which I greatly admire) of solving intricate problems by way of new and unconventional approaches.

    I believe he will succeed in any future studies, as well as in his career in business, especially in the realm of computer science.

    LinkedIn
See all recommendations on LinkedIn
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